1. Information We Collect
When you make a purchase or contact us through the site, we collect information such as your name, email address, billing address, shipping address, and payment-related information. Payment details are processed securely by third-party payment providers and are not stored by us.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you about purchases or inquiries
- Comply with legal and accounting obligations
3. Sharing Your Information
We share personal information only with service providers necessary to operate our business, such as:
- Shopify (e-commerce platform)
- Payment processors
- Shipping carriers
We do not sell your personal information.
4. Cookies and Analytics
This website may use cookies and basic analytics tools to understand site usage and improve performance. These tools may collect information such as browser type or pages visited.
5. Data Retention
We retain personal information only as long as necessary to fulfill orders, comply with legal requirements, or resolve disputes.
6. Your Rights
Depending on your location, you may have the right to access, correct, or request deletion of your personal information. Requests can be made at info@knosen.com.
7. Third-Party Services
Our site is hosted on Shopify. They provide the online platform that allows us to sell our products. Your data may be subject to Shopify’s privacy practices in addition to ours.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
9. Contact
If you have questions about this Privacy Policy or your personal data, please contact us at info@knosen.com.